When placing an order on the website wieberr.com.ua, we collect data about you.
What data we collect and store
When you visit our site, we save the following information about you..
- Products you viewed: we save this information to show you products that you recently viewed;
- Location, IP address and browser typeа.
If you choose to purchase from us, you will be required to provide information, including your name, billing address, shipping address, email address, telephone number, and additional information about your account, such as your username and password. We use this information for the following purposes:
- sending you information;
- responding to your inquiries, including refund requests and claims;
- creating your account in our store;
- compliance with legal requirements (for example, tax calculation);
- improving the range of our store;
- sending you promotional messages (if you agree to receive them).
If you create an account, we will save your name, address, email address and phone number to automatically fill out the form when placing orders in the future..
We usually store information about you for as long as is necessary for the purposes for which we collect and use it. The exception is when we are obliged to continue to store this information due to legal requirements. So, information about the order is stored with us for at least 3 years, in accordance with the rules of taxation and accounting. This information includes your name, email address, billing address, and shipping address.
We will also save your comments and reviews left by you..
Which members of our team have access
Our team members have access to the information you provide to us. So, both administrators and store managers have access to the following data:
- Order details: name of the purchased item, time of purchase and delivery address, and
- Customer information, which includes your name, email address, billing information, and shipping information.
Our team needs access to this information in order to fulfill orders, return funds, and provide you with support.
What information we share with third parties
We pass information on to our partners who help us fulfill your orders and provide services for the sale of goods, including partners who organize our advertising mailing, delivery of goods to you, and so on.
We do not accept payments through the site wieberr.com.ua. However, we store the personal data indicated above.
Deletion of personal data
Upon request, we delete the client’s personal data, except for the data required for accounting and tax accounting.